Refund Policy

This policy applies to subscription-based software products including, but not limited to:

Free Trial: Where available, users are encouraged to utilize the free trial period before purchasing a subscription.

The free trial allows customers to evaluate the software and determine whether it meets their requirements.

Subscription fees are billed in advance based on the selected plan.

Once a subscription period has started, subscription fees are generally non-refundable.

This includes:

Refund requests may be considered only under the following circumstances:

Duplicate Charges: If a customer is accidentally charged multiple times for the same service, Nextofy Solutions will investigate and issue an appropriate refund where applicable.

Technical Billing Errors: If a billing error occurs due to a system issue, we may issue a partial or full refund after verification.

Unauthorized Transactions: If a payment was made without the account owner's authorization, customers should contact us immediately for review.

Refunds will generally not be provided for:

Payments made for custom software development, website development, SaaS customization, AI integrations, consulting services, and professional services are generally non-refundable once work has commenced.

Where project milestones exist, refunds may be evaluated based on work completed at the time of the request.

Customers may cancel their subscription at any time.

Cancellation will prevent future billing but will not automatically generate a refund for the current billing period.

Access to paid services will remain available until the end of the active subscription period unless otherwise specified.

Free trial accounts are provided to help customers evaluate our services before purchasing.

No refunds are available for trial periods because no payment is required during the trial.

Customers are encouraged to contact Nextofy Solutions before initiating a chargeback with their payment provider.

We will make reasonable efforts to resolve billing disputes promptly and professionally.

Fraudulent or abusive chargebacks may result in account suspension or termination.

Approved refunds may take between 5-15 business days to appear depending on:

Nextofy Solutions reserves the right to modify this Refund Policy at any time.

Updated versions will be published on our website.

For refund requests or billing inquiries, please contact:

Nextofy Solutions

Email: billing@nextofysolution.com

Support: support@nextofysolution.com

Website: www.nextofysolution.com

We will review all requests fairly and respond as quickly as possible.